Shipping Policy

Last Updated: 1 January 2024

Welcome to NEKMATbiz.com.my! We are committed to delivering your fresh fish and other products quickly and efficiently. Please read our shipping policy carefully to understand our processes and procedures.

1. Shipping Locations
We currently ship to all regions within Klang Valley. Unfortunately, we do not offer shipping outside the Klang Valley at this time.

2. Processing Time
All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed. In such cases, we will notify you of any significant delays.

3. Shipment Confirmation & Order Tracking
Once your order is placed, our representative will contact you to confirm the details and preferred delivery time.

4. Shipping Carriers
We use our own fleet or Lalamove delivery to deliver your orders. This allows us to ensure the highest quality of service and care for your products.

5. Incorrect Shipping Addresses
Please ensure all shipping information is correct at the time of order. We are not responsible for shipments returned due to incorrect addresses. Reshipping charges may apply for orders returned to us due to incorrect shipping details.

6. Changes to This Policy
We may update our shipping policy from time to time. Any changes will be posted on this page with an updated effective date.


Thank you for choosing NEKMATbiz.com.my. We appreciate your business and look forward to serving you!